TERMS OF SERVICE

All artwork bought directly from Sona Babajanyan’s shop (https://sonasart.com/shopshop) is shipped from Brisbane, Australia. If you have any questions regarding the terms, please feel free to contact Sona at sona@sonasart.com.

Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.

Shipping
For delivery outside Australia, it is recommended to contact Sona directly at sona@sonasart.com to arrange the best shipping option to your destination. Due to fluctuating international costs, the shipping costs suggested at the checkout are indicative only.

Estimated shipping times
Australia: 2-6 business days

North America: 3-15 business days

Europe: 3-15 business days

I'll do my best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Keep in mind that delivery times are likely to be delayed by Coronavirus disruptions. 

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

RETURN POLICIES

I gladly accept returns and exchanges. Just contact me within 7 business days from receipt of the artwork.

Conditions of return

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original or similar packaging. To complete your return, I require a receipt or proof of purchase.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I am not able to offer refunds in the following cases:

  • Any item not in its original condition is damaged or missing parts for reasons not due to our error.

  • Any item that is returned more than 30 days after delivery.

I don't accept cancellations. But please contact me if you have any problems with your order.

PRIVACY POLICY

The following privacy policy applies to all sonasart.com users and conforms to Internet privacy standards. If you have questions or concerns regarding this policy, you should contact Sona Babajanyan at sona@sonasart.com

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

  • You’ve created a Customer Account

Analytics

This website collects personal data to power our site analytics, including:

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This information may also include details about your use of this website, including:

  • Clicks

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We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

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  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

For our mailing list we use Mailchimp. Please see Mailchimp's Privacy policy here: https://mailchimp.com/legal/privacy/

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Legal

The website reserves the right to disclose your personally identifiable information as required by law and when it believes that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.